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Q&A - Koezio Cergy
This space allows you to access the answers to the most frequently asked questions by our customers about Koezio Cergy.
Do I need a health pass to come to Koezio?
Is it possible to eat or drink in the karaoke rooms?
Is it possible to change on site?
One of the participants has just found out that she is pregnant. Can she still participate?
Is it compulsory to wear a mask inside the game?
Do you offer group rates?
What is the maximum / minimum number of people for the activity?
How long does an experience at Koezio last?
What should I wear for the activity?
Do I have to accompany my children to the game?
How do I book on the website if I pay with holiday vouchers?
Can we stop the mission or skip part of the activity if we have difficulties?
How can I add a person to a booking already made on the website?
Is the birthday cake served before or after the experience?
Do you offer invitation cards for a child's birthday party?
I have a gift voucher / CE ticket to pay for an experience at Koezio: how do I use these codes?
My son is 1m39 tall. Can he participate in the Elite Agent mission for which the limit is 1m40?
If you cannot find the answer to your question, do not hesitate to contact us:
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